TOP MESSAGE
Message from CEO"Replaceability" to many people
More convenient, more comfortable, and more environmentally friendly.
More than simply replacing broken items, new products have the power to transform life for the better.
That's the difference between "repairing" and "replacing".
Replacing residential equipment, which are constantly evolving, can make your daily life more comfortable and is a shopping experience that should be very enjoyable.
However, in the past, construction prices in the residential equipment industry were a black box, and an unhealthy situation often arose where customers who were suffering from broken equipment had no choice but to accept exorbitant on-site estimates, leading to distrust in the industry.
As a result, the negative image that "replacing residential equipment is always accompanied by anxiety" was beginning to take root.
To reform this industry, we pioneered a transparent pricing model in 2001, ensuring customers receive clear, detailed estimates they can trust.
Our guiding principles of open, reasonable, simple, fair, and clean help bridge the gaps which were previously lacking in the industry.
By eliminating costly on-site estimates that burden both customers and service providers, we redirect the savings through online estimates, passing those benefits back to customers.
We provide a straightforward and easy-to-understand quotation system, ensuring a stress-free experience.
Our commitment goes beyond digitizing the ordering process—we take full responsibility for the installation and manage after-sales service in-house.
Every product comes with a free 10-year warranty, guaranteeing long-term peace of mind.
Specializing in residential equipment replacement, we have built an end-to-end business model from the ground up.
Creating a future where customers can enjoy a safe and worry-free replacement experience is one of our key missions.
By bringing joy to our customers, fostering growth in our employees and our company, we strive to contribute to a better society through a positive spiral of progress.
